How do I contact Safety Link Assist?

We operate during normal business hours from 8.30am - 4.30pm, Monday to Friday, with an after-hours service for emergency breakdowns.

We're happy to help you

We'd love to hear from you on how we can improve ourselves to serve you better.

1800 995 009 

Safety Link Assist Queue

  • option 1 for repairs or hire/sale of equipment
  • option 2 for Continence

F:  03 5333 8111


PO Box 1993
Bakery Hill, VIC 3354

Feedback Form

Other ways To Provide Feedback:

For NDIS Participants

The National Quality & Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services.  Information about NQSC complaints process is available on their website

  • Downloading and emailing us a feedback form.
  • Contacting us and we can send the form to you.
  • Call us on 1800 995 009.
  • If you require an interpreter, or have a hearing or speech impediment, we can assist by accessing the Victorian Telephone Interpreting & Translating Service or National Relay Service PH 131 450
  • Write to us at: P.O. Box 1993, Bakery Hill, Vic 3354
  • Email us at